Shipping policy

Thank you for shopping with The Daily Mart. We are committed to providing a smooth and reliable shopping experience for our customers across the United States.

Order Processing

Orders are typically processed within 1–3 business days after payment is successfully confirmed.
Orders placed on weekends or U.S. holidays may require additional processing time.
Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.
Please make sure your shipping address is correct before completing your purchase.

Shipping within the United States

We currently ship to addresses within the United States.

Standard Shipping: Estimated delivery within 3–7 business days after your order has been processed.

Delivery times are estimates and are not guaranteed. Actual delivery times may vary depending on the destination, carrier delays, weather, holidays, or other circumstances outside our control.

Shipping Costs

Shipping costs, if applicable, will be displayed at checkout before you complete your purchase.

From time to time, The Daily Mart may offer free shipping promotions on eligible products or orders.

Tracking Information

Once your order has been shipped, tracking information will be provided when available. Please allow up to 48 hours for tracking information to update after the shipping label has been created.

If your tracking information has not updated for several business days, please contact our customer support team so we can assist you.

Delivery Issues

If your order shows as delivered but you have not received it, please first check around your delivery location and with household members or neighbors. You may also contact the shipping carrier directly.

If you still cannot locate your package, please contact us and provide your order number so we can help investigate the issue.

Incorrect Shipping Address

Customers are responsible for providing an accurate and complete shipping address at checkout.

If you notice an incorrect address after placing your order, please contact us as soon as possible. We will do our best to assist you before the order is shipped. Once an order has been shipped, we may not be able to change or redirect the delivery address.

Lost or Damaged Packages

If your package arrives damaged, please contact us as soon as possible with your order number and photos of the damaged package and product.

For packages that are lost in transit, we will work with the shipping carrier to investigate the shipment and determine the appropriate resolution.

Delays

While we work hard to ensure timely delivery, The Daily Mart is not responsible for delays caused by circumstances beyond our control, including severe weather, carrier disruptions, holidays, incorrect addresses, or other unforeseen events.